The following provisions set out the general terms and conditions of sale for products offered for sale on www.noungolf.com
Article 1 – Seller and scope
These T&Cs govern sales made through www.noungolf.com by Noungolf Pro Junior – Entreprise Individuelle. They apply to consumer orders. Business-to-business sales may be subject to separate terms.
Article 2 – Products
Essential product characteristics are set out on product pages. Images are illustrative; minor colour differences may occur depending on display settings.
Article 3 – Prices
The prices displayed when the order is placed apply, in the currency and tax regime shown on the website. Shipping charges and, where applicable, information about taxes or import costs are displayed before final confirmation. For destinations outside the EU, customs duties, import taxes or clearance fees may be charged where not included in the amount paid to Noungolf.
Article 4 – Orders
Customers select products, review the basket, provide required information, choose shipping and payment, and review the summary before confirming. They must be able to correct errors before final validation.
Article 5 – Payment
At launch, payment methods are compatible bank cards displayed at checkout and PayPal. Full card details are processed by payment providers and are not retained by Noungolf.
Article 6 – Shipping
Noungolf intends to ship worldwide, subject to legal, customs, logistics and technical restrictions. Available methods, costs and delivery times are displayed before the order is confirmed.
Article 7 – Passing of risk
For consumer sales, risk passes when the consumer or a third party designated by the consumer takes physical possession of the goods, subject to applicable statutory rules.
Article 8 – Statutory right of withdrawal
Consumers have 14 days from receipt of the goods to exercise their statutory right of withdrawal without giving a reason, subject to statutory exceptions. Notice may be sent by an unambiguous statement to contact@noungolf.com or by using the model form included in this pack.
Article 9 – Returns after withdrawal
After notifying withdrawal, the consumer returns the goods within the statutory period. Direct return costs are borne by the consumer unless Noungolf expressly agrees to bear them or the law provides otherwise. Consumers are liable only for diminished value resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.
Article 10 – Refund after withdrawal
Noungolf refunds amounts due, including the initial standard delivery charge, no later than 14 days after being informed of the withdrawal. For goods, the refund may be withheld until the goods are recovered or proof of dispatch is provided. Any surcharge for an initial delivery method more expensive than standard delivery is not refunded.
Article 11 – Noungolf 30-day commercial return policy
In addition to statutory withdrawal rights, Noungolf permits returns up to 30 days after receipt, provided products have not been worn beyond fitting, washed or damaged and are complete. This commercial benefit does not restrict statutory rights.
Article 12 – Exceptions
The withdrawal right does not apply in cases provided by law, including, where relevant, goods made to the consumer’s specifications or clearly personalised.
Article 13 – Statutory warranties
Goods benefit from the French statutory conformity warranty and latent-defects warranty. Under the applicable rules, consumers have two years from delivery to invoke the conformity warranty. Conformity is generally achieved by repair or replacement, free of charge and within statutory time limits. Where the law permits, a price reduction or termination may be requested. The latent-defects warranty is governed by Articles 1641 to 1649 of the French Civil Code and may be exercised within two years of discovering the defect.
Article 14 – Warranty claims
Contact contact@noungolf.com with the order number, product and issue. Photographs may help processing but do not restrict consumer rights.
Article 15 – Liability and force majeure
Noungolf is liable for proper performance of its obligations under applicable law. Nothing in these T&Cs limits mandatory consumer rights. Force majeure is assessed under applicable law.
Article 16 – Data and intellectual property
Personal data is governed by the Privacy Policy and trackers by the Cookies Policy. Website content and trademarks remain protected.
Article 17 – Mediation
After a prior written complaint and if no satisfactory solution is reached, consumers may use CM2C free of charge: 49 rue de Ponthieu, 75008 Paris, France; Tel. 01 89 47 00 14; litiges@cm2c.net; https://www.cm2c.net/declarer-un-litige.php.
Article 18 – Governing law
These T&Cs are governed by French law, without depriving consumers residing in another country of mandatory protections applicable to them. Disputes are heard by the competent courts under applicable rules.